Solution
Evaluation Tools
Student’s Name
Affiliated
Institution
Course
Code: Course Name
Professor’s
Name
Submission
Date
Solution
Evaluation Tools
Change Model for Managing Organizational
Change
Kotter’s model has been used successfully by organizations of all sizes
to implement major transformations, such as mergers and acquisitions, restructuring,
and culture change. Kotter’s model consists of eight stages that occur in order
and provide a systematic framework for implementing organizational change. Due
to its all-encompassing nature, Kotter’s approach is ideal for directing transformation.
The methodology begins with establishing a sense of urgency, essential when
tackling long-standing issues like those involving cross-functional
collaboration. Employees are more willing to adapt to change if they perceive
that they will benefit from it. Additionally, Kotter’s model stresses the need for
direct communication to reach the issue’s root. Kotter’s model emphasizes open
and consistent communication between all parties involved in the change
process, recognizing that misunderstandings are a typical barrier to
cooperation. This element fits perfectly with the solution’s intention to
improve internal communication.
Employee
Buy-In
Communication is the key. The suggested solution’s advantages and
how they mesh with the company’s goals and culture must be communicated clearly
to the staff. It’s crucial to explain how the proposed solutions, such as better
communication channels, cross-functional training, and a unified knowledge of
responsibilities and due dates, provide the desired results. Employees are more
willing to accept a change if they see how it will contribute to their success
as well as the success of the company. Second, including workers in the
transition increases their enthusiasm for the new direction. Employees are more
invested in the change’s success when they have a say in its direction and
contribute to developing its solutions and tactics. This can be accomplished using
feedback tools and actively soliciting their opinions and ideas.
Resources
Several crucial assets must be in place before the proposed solution
to the cross-functional cooperation challenge and the alignment of customer
success with other departments is implemented. The availability of these assets
is critical for successfully implementing the proposed solution. First and
foremost, high-quality methods of communication are required. Real-time
communication and virtual meetings are made possible with the help of products
like Google Meet, Microsoft Teams, and Zoom. They facilitate enhanced
communication and information exchange between teams and departments. Due to
the low cost of deployment and the competitive pricing of subscription plans,
such tools represent a sensible investment in the efficiency of internal
communication and collaboration.
Methods for
Addressing Resistance to Change
Several proven approaches are taken to overcome employee resistance
to change and ensure that the recommended solution is implemented successfully.
To successfully implement change inside a company, several strategies are
essential. The first and foremost primary strategy is creating a sense that
time is important. This requires aligning customer success with other divisions
and fostering greater cross-functional collaboration. Employees’ buy-in to
proposed changes is more likely, and the changes themselves are more likely to
be successful if the advantages and necessity of change are emphasized. By
emphasizing the significance of the change, a strong feeling of urgency can
assist in overcoming initial opposition. Second, a key strategy is to put
together a leading coalition. Involving people who can effectively advocate for
and lead the change helps reduce resistance. In addition, consistent dialogue
is an essential tool for overcoming resistance to change. Helping employees
adjust to change requires open communication and frequent updates. This
alleviates worries and opposition by laying out a plan for the change.
References
Wi https://www.projectmanager.com/blog/cost-benefit-analysis-for-projects-a-step-by-step-guide
https://www.mindtools.com/a7jgr0w/cost-benefit-analysis
https://impact.economist.com/perspectives/sites/default/files/EIU_Lucidchart-Communication%20barriers%20in%20the%20modern%20workplace.pdf
https://doi.org/10.1080/01900692.2019.1628058
(PDF of this article is attached for easy reference) The links
Appendix
Appendix 1